DotGrid · com.dotsetup

Changing and deleting your data

Change your name and e-mail at any time from the "Your name on the list" and "Early access e-mail" rows on the purchase screen, or clear a field and save to remove it. The "Delete my data on the server" button on the same screen deletes your supporter name, e-mail and this device's record on the server at once. If you cannot reach the app, write to orh4nyz@gmail.com and we delete it within 30 days. The purchase check record (a keyed hash) is kept for refunds. The free-trial record and access-code redemptions are kept too, so the trial cannot be started again on this device.

How long data is kept

The check-in record is kept until you turn the check-in off or delete your data on the server. Your supporter name and e-mail are kept until you change or delete them. The purchase check and the sale record (order number, country, amount) are kept as long as needed for refunds, accounting and tax rules. The trial record and code redemptions are kept as long as needed to allow one trial per device and one device per code; they are not deleted when the trial ends. E-mails you send us are kept only as long as needed to answer them. Data we no longer need is deleted.

Free trial

When you start the 14-day free trial, and when the app later checks it, the app sends our server the hash of the device ID, the action (start or check) and the app version. The server keeps the device ID only as a keyed hash (HMAC), with the trial's start and end dates, and notes the check on this device's last-seen record. The trial record stays after the trial ends and after you delete your data on the server: it is what allows only one free trial per device.

Supporter name and e-mail

If you bought support (Lifetime access + Support, or Become a supporter) you may give a name (up to 24 characters, a nickname is fine) and an e-mail. Both are optional. The name is for the in-app Supporters list: once the developer approves it, it is public there (anyone using DotSetup can see it); with "Show on the list" off it does not show. The e-mail is used only to invite you early to DotGrid's new apps, never for newsletters, ads or anything else; only the developer sees it and it is not shared with anyone. Both are stored on our server with a keyed hash of the purchase token (not the purchase itself or your Google account). Your device keeps only the name you show, not the e-mail. The Supporters list is shared by all four Dot apps (Dotch, DotWatt, DotSetup and Dotype): an approved name appears in each of them, together with which Dot apps that person supports.

orh4nyz@gmail.com